PowerPass Pro Rewards guide to rewards and redemption

Looking for a way to turn your everyday business spending into rewards? Introducing PowerPass Pro Rewards, the new loyalty program from Bunnings designed to make every eligible dollar you spend work harder for your business.

We’ve launched a dynamic spend-and-earn model where your eligible spend is directly rewarded with Pro Rewards Dollars, exclusive tiered benefit, valuable perks and offers.

Dive in as we break down how this rewards-first approach helps you unlock more value every time you shop, and find out how you can start earning today.

At a glance: What is PowerPass Pro Rewards?

• Who’s it for? PowerPass Pro Rewards is a new loyalty program for commercial customers, including small-to-medium businesses, trades, owner builders and apprentices.
• How does it work? It replaces the PowerPass Classic discount system with a spend-and-earn model that rewards members with Pro Reward Dollars on eligible purchases and tiered benefits.
• What are the membership tiers? There are six: Member, Essential, Plus, Elite, Ultimate and Black. Each tier unlocks greater benefits as a business increases its annual spend.
• What benefits do I get? Depending on your tier, you will receive offers and perks, which can include Shell fuel discounts, Qantas Points with Qantas Business Rewards and Exclusive Tier Gifts.
• How do I access PowerPass Pro Rewards? Eligible customers can join via the PowerPass Pro Rewards website, and within minutes you can access the benefits through the PowerPass App. The app gives users full control to access digital cards, track rewards, view tier progress and transactions.

Q: How do I earn Pro Rewards Dollars?

A: Earn $100 Pro Rewards Dollars when you reach $2,000 eligible spend each year, then $50 Pro Rewards Dollars for every $1,000 on eligible purchases thereafter.**

Q: What are the membership tiers and how do they work?

A: The program features six membership tiers based on your annual spend:

• Member ($0-$1,999 annual spend)
• Essential ($2,000-$9,999 annual spend)
• Plus ($10,000-$24,999 annual spend)
• Elite ($25,000-$49,999 annual spend)
• Ultimate ($50,000-$99,999 annual spend)
• Black ($100,000+ annual spend)

All qualifying spend counts towards moving your tier status up (this will happen automatically when your annual eligible spend reaches the tier spend threshold), unlocking new benefits. Your yearly spend will reset annually on the anniversary of your joining date.

Q: How do I redeem my Pro Rewards Dollars?

A: When you’re ready to redeem your points, head to an in-store register and let the team member know you’d like to pay with Pro Rewards Dollars. Your card will be scanned, and you can use your Pro Rewards Dollars and make up the difference (if there is one). Your Pro Rewards Dollars balance will automatically update following the transaction.

Q: What are the other benefits of the loyalty program?

A: There are a range of benefits and offers you can take advantage of by using the new loyalty program, including:

• Exclusive Tier Gifts sent straight to your nominated address each time you tier up to Plus or higher;
• Earn Qantas Points with Qantas Business Rewards^: Points are cumulative as you reach each eligible tier:
• Elite: 15,000 points;
• Ultimate: 25,000 points;
• Black: 85,000 points. Plus earn an additional 85,000 Qantas Points for every $100,000 spent thereafter on this tier, capped at $1,000,000 in annual qualifying spend.
• Access to Shell Card Lite fuel discounts ranging from 5 cents to 8 cents per litre* for you and your team.

Most importantly, card holders can access the Shell Card Lite fuel discount via the Powerpass App, which can save you money at the bowser. Plus, all qualifying spend linked to your account earns the Primary Account Owner progress to the next tier.

Who is eligible for a PowerPass Pro Rewards membership?

Business & Trade, Owner Builder and Apprentice accounts are eligible to become PowerPass Pro Rewards members. Benefits vary across the accounts, like the fuel discount, for example.

Tip: Not a PowerPass member but want to reap the rewards? Jump onboard now.

Q: Does everything earn Pro Rewards Dollars?

A: There are a few exclusions you should know about. However, even if an item doesn’t earn Pro Rewards Dollars, many still count towards your Membership Tier progress.

For example, if you spend big on deliveries or Frame and Truss, those purchases won’t earn Pro Rewards Dollars. However, they will still contribute to your total spend for tier progress (meaning: you’ll continue moving towards higher tiers and unlocking greater fuel discounts and milestone rewards).

Tip: For a full list of exclusions our everything you need to know about PowerPass Pro Rewards has you covered.

Frequently asked questions: PowerPass Pro Rewards

What is PowerPass Pro Rewards?
PowerPass Pro Rewards is a new loyalty program for commercial customers. Designed from customer feedback, it replaces the varying discount with a simple spend-and-earn model that rewards members with Pro Reward Dollars and provides members with tiered benefits that grow with your annual eligible spend. Plus, Pro Rewards members can still access the digital tools, PowerPass App, credit offers and benefits that PowerPass members have always loved.

Why aren’t all business customers being converted over to PowerPass Pro Rewards at this stage?
Customers who aren’t yet eligible for the new offer will continue accessing PowerPass as they do today. This approach allows us to introduce changes carefully and make sure any future updates reflect the needs of different customer types. Customers will be contacted directly if anything changes for them.

Can my team use my Pro Rewards account?
Yes. Linked card holders enjoy base benefits. The Primary Account Owner only can redeem Pro Reward Dollars and Qantas Points. Linked card holders still get to enjoy base membership benefits including:

• Coffee run: $2 coffees at the Bunnings Cafe
• Free kitchen quotes
• Hire Shop offers
• Member only benefits and savings at a range of businesses

How to convert from PowerPass Classic to PowerPass Pro Rewards
If eligible, you can convert from PowerPass Classic to PowerPass Pro Rewards in six easy steps.

1. Sign in to your Bunnings Trade account.
2. The system will use your account number to identify if you are eligible for PowerPass Pro Rewards.
3. Eligible accounts will show a “Convert to Pro Rewards” prompt.
4. Review and update your pre-filled business details.
5. Read and accept the terms.
6. Submit.

How to join PowerPass Pro Rewards
For those businesses of individuals eligible, PowerPass Pro Rewards is a free loyalty program. You can sign up in a few easy steps:

1. Visit the PowerPass Pro Rewards website.
2. Select “Join” to apply for a new PowerPass Pro Rewards membership. Or, if you’re an existing PowerPass Classic customer click “Convert” if you’d like to see if you’re eligible to join.
3. Provide your business details and confirm you are the primary account owner.
4. If you are a new member, you will be automatically directed to the sign-up journey for the program right for you.
5. Read and accept the terms.
6. Submit your application.
7. You’ll receive an email asking you to activate your account and create a password. Follow these steps, noting that:
• If you don’t get an email within 5 minutes, check your spam folder.
• If you have provided the wrong email you will need to restart your application.
• If you still have not received the email, please call 1800 980 050.
8. Once approved, download the PowerPass App to access your digital card.
9. Invite additional card holders by logging in using your email and password in the “Manage My Team” section of the Membership Dashboard.

Want to know more about PowerPass Pro Rewards?

Check out our website to find a breakdown of the benefits your account holds.

Partner offers and rewards may change over time. Refer to the Bunnings Trade website and your Membership Dashboard for the latest details.
^ Qantas Business Rewards Points are capped at 890,000 points per year. Minimum annual spend limits and exclusions apply. See trade.bunnings.com.au/qbr for offer T&Cs and eligibility.
Partner offers and rewards may change over time. Refer to the Bunnings Trade website and your Membership Dashboard for the latest details.
*Limited to 100 litres of eligible fuel per customer, per barcode, per date at participating outlets.
**Min annual spend limits, exclusions, expiry and max balance apply. In-store redemption only. Visit PowerPass Pro Rewards website for eligibility & full T&Cs.
Shell Card Fuel Discount is available to eligible Pro Rewards members. Visit PowerPass Pro Rewards website for eligibility, full T&Cs and all Perk Offer T&Cs.