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Click & Deliver

Helping you get what you need delivered straight to your job site.

Delivery truck

The service

We know how important it is for deliveries to turn up on time. That's why we offer a wide range of delivery and fulfilment options for jobs of any size. From crane trucks to utes and trucks, we make sure you get what you need, when you need it.

We have recently introduced a new delivery option for customers shopping with us in-store and online, across all metro locations.

With the launch of the new Boot Load delivery option, there have been some changes to the dimensions of our parcel delivery which will impact some items previously ordered through our parcel service.

Speak to your local Trade team or Account Manager to discuss the best delivery options for your job requirements.

Free delivery on eligible tool orders over $99*

Parcel sized, standard delivery only. Terms, conditions & exclusions apply.

View our Terms & Conditions and FAQ's.

Organising delivery in-store

In-store: If you're interested in getting your supplies delivered, contact our Trade team at your local warehouse or Trade Centre to discuss your project needs.

Delivery to you

We can deliver products purchased online or in-store to you. Alternatively you can rent a ute or van, or borrow a trailer to get your products home yourself.

How long will my delivery take? 

In most cases, delivery for products purchased online will take 2–5 days, but for some products, such as Special Orders items, it may take 7–14 days.

To find out if a product can be delivered to your area, enter your postcode on the product page for delivery details.

How much does delivery cost?

Delivery Type

Charges

Metro

Regional

Standard Parcel

$10

$15

Same Day Parcel

$15 (Select Metro locations only)

N/A

Boot load

$25 (Metro only)

N/A

Ute

$50

$50

Truck

$110

$60

Crane

$200

$100

Can I return a delivered product?

Yes, you can return an item to your local Bunnings if you have received a damaged/faulty product, or if you have changed your mind.

View our returns policy

We've got you covered

Smaller Parcels

Have your smaller parcels delivered to your front door or job site.

Same day and next day delivery options available in select locations*.

 Unload Safely

Get your products delivered and unloaded in the safest, and easily accessible ground level location on-site. 

Same day and next day delivery options available on select locations*.

Bulk Items

You can also get your larger bulk items delivered to site and unloaded by crane in the safest possible location.

Same day and next day delivery options available in select locations*.

Bunnings Trade provides superior service and options

Click & Deliver from our wide range

Bunnings Local Delivery is a service provided by selected Bunnings stores to deliver customer orders within their local communities. The Bunnings Local Delivery service is recognisable by our team members, in their Bunnings uniforms, delivering customer orders to homes, businesses and sites in our Bunnings-branded vehicles.

No. Bunnings Local Delivery is not an option for customers to select. Bunnings Local Deliveries are determined at a store level, factoring in product dimensions, loads and other delivery options.

For products ranged in-store, expect delivery within 1-3 days in metro or 2-5 days in regional areas. For Special Order items which are sent directly from our suppliers, expect delivery within 7-14 working days.

For products purchased directly from third party Trusted Sellers, delivery options are listed on each product's product page. 

Same day delivery is available on eligible parcel sized orders placed before 2pm for delivery within 15km of your local store (select metro locations only).
Once the order has been confirmed, delivery will be arranged as soon as possible with our carrier partners, however customers must order by 2pm to receive their delivery by 7pm.
Same day parcel delivery is offered until 2pm on eligible parcel sized orders within a 15km radius. If your order does not meet these criteria, the same day delivery option is not available.
If your order is eligible, you will be able to select the same day delivery option at checkout.
Same Day orders are not guaranteed to be delivered within business hours; orders placed by 2pm will be delivered by 7pm.

The delivery fee that is charged is based on the cost of providing the agreed service. The larger an order and the quicker the service the higher is the cost, although there are items where delivery is the only option and therefore the cost of delivery is included in the overall cost of the product. We constantly work to drive delivery efficiencies so that delivery fees remain competitive.

All delivery fees are shown when you view your cart.

Some products we stock aren't available for purchase online and need to be purchased in-store. If you need help to get a product home or to site, just ask a Team Member at your local store who can help organise delivery. In many of our stores we also offer trailers or vehicle hire to help you get big and bulky items home. We'll continue to listen to customers to ensure we are offering the best experience possible and our online products and services are of real value.
We and the third party Trusted Sellers who offer products on our website use a range of different freight and transport providers depending on the type of product and where it's being delivered.
Our online range gives customers access to products that were previously only available to order in-store. For some products, such as custom-made products or products with specific delivery requirements that need to be confirmed with you, please contact the team at the Special Orders Desk at your local Bunnings who can order these items for you.
If your order hasn't arrived, please contact Customer Support at customersupport@bunnings.com.au, and we will look into it for you.
If you've received the wrong item, please contact Customer Support at customersupport@bunnings.com.au for assistance.
If you're missing a product from your order, please contact Customer Support at customersupport@bunnings.com.au for assistance.

  • Yes, you can return it to your local Bunnings if you have received a damaged/faulty product, or if you have changed your mind.

  • Please refer to our returns policy.
If you're having trouble buying products online, contact Customer Support at customersupport@bunnings.com.au for assistance.
On the cart page, select 'Remove' beneath the quantity and the item will be taken out of your cart.

All orders of less than $250 is assumed to have an “Authority to Leave” (ATL). With an ATL if you are not at home or on site, the provider will supply a proof of delivery note, including a photo of the item and its placement. Metro deliveries only.

For Regional deliveries or orders above $250, we will contact you to seek ATL or agree when you will be home to receive the delivery.

Please note that if the provider believes that the location is not secure , they will not leave you order unattended and will notify you.

Due to the various dimensions of orders, we currently do not deliver to post office boxes or lockers.
The Delivery Fee charged assumes that customers can provide reasonable assistance during delivery.  Customers will be contacted prior to the booking of the delivery to ensure that they are able to provide reasonable assistance.  If customers are not able to aid the driver , then assistance will be organised with the courier at an additional cost to the customer.
We restrict the sale and delivery of selected dangerous good on our website. The products available may be limited in product size for Health and Safety management for our customers and stores. 
Order tracking is dependent on the delivery provider. Customers will either receive text messages updating them on the status of their delivery or a tracking link.

Currently, only products at warehouses in Victoria (excluding Brunswick and Werribee), New South Wales (excluding Carlingford, Gordon, Valley Heights and Warringah Mall), Western Australia (excluding East Victoria Park, Kalamunda), Tasmania, South Australia, Northern Territory, Queensland and ACT are available for next day Click & Collect.

These products will have the Click & Collect icon visible on the website.

We and the Trusted Sellers who offer products on our website can only deliver to Australian addresses.
Yes, you can order products from overseas on bunnings.com.au but items can only be delivered to Australian addresses.
We will always make our best effort to accommodate any changes. Please contact Customer Support, customersupport@bunnings.com.au, who will endeavour to assist you with your query.  
Where you have purchased your product directly from a third party Trusted Seller, we recommend you contact them directly to arrange see if a change is available.
  • Products with a delivery icon are available to be purchased on a click and delivery basis.
  • To find out if a product can be delivered to your area, enter your postcode on the product page for delivery details.
Yes, you can change your delivery address. Please contact Customer Support at customersupport@bunnings.com.au for assistance.
Deliveries are completed between between 7am to 7pm, 7 days per week. Use special delivery instructions to let us know your business hours.

Yes, you can cancel your order in most cases. Please contact Customer Support at customersupport@bunnings.com.au.

Where you have purchased your product directly from a third party Trusted Seller, that Trusted seller may need to accept your order cancellation.