What is PowerPass?
How do I sign up to PowerPass?
What features can I expect to see on the new trade website?
How do I log in?
What if I can't remember my log-in credentials?
If you don’t remember your username or password, you can reset them:
How do I view my account balance?
How do I register my PowerPass account for online access?
How do I check the status of my order?
Why can't I see my past orders online?
How do I view my in-store transaction history?
How do I view my monthly statement?
What is a Job List?
How do I create an Enquiry?
Now that you can buy products online, the ‘Add to Cart’ button has replaced the ‘Add to Enquiry’ button on product pages. To create an enquiry, you’ll first have to add products to your Job List. Once that is done, you can convert the Job List to an enquiry.
Why does my Job List not sync to the PowerPass app?
Why can't I see product information or PowerPass pricing?
Why do some products not show a PowerPass price?
Is the whole Bunnings range available to me?
You will be able to shop the same online range as our retail website. This means all products currently available to Click and Collect or Click and Deliver on the retail website will be able to be accessed via the new trade website with your PowerPass pricing applied, then easily added to cart for checkout.
As with our retail website, this excludes dangerous goods and some timber products such as structural pine. Some of these products will be visible on the site, however you will need to make an enquiry or visit a store to purchase them.
How do I activate my PowerPass card?
You must sign the back of your card and bring photo ID into a Bunnings store or Trade Centre to get your card activated (it cannot be done over the phone or on-line). The photo ID must match the name on the card and the signature on the back otherwise the card cannot be activated. You will be required to set up your 4 digit Pin in-store as well.
Note: Cash cards do not require activation.
How do I report a lost or stolen PowerPass card?
How do I reset my PIN?
What if I have feedback about the new trade website?
We’d love your feedback on our new trade website. Please use the feedback tab on the website to rate your experience and let us know if you have any concerns or suggestions. Your feedback will help us understand your customer experience and inform future improvements.
There are a couple of ways you can contact Bunnings about our website.