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SnappyOne

SnappyOne

Snappyone is a growing seller specializing in Home & Living, Pet, Beauty, Kids & Toys, Travel, Phone/Tech Accessories, and Games products. We partner with top brands across the Australia. We collaborate with Australia’s top brand suppliers to offer you the best deals.
We look forward to helping you find your next great home addition! Please note that Bunnings' Lowest Prices policy and price guarantee do not apply to products sold directly by Bunnings' Trusted Sellers.

SnappyOne Shipping Policy

All orders are dispatched from our warehouses in Melbourne or Sydney, Australia.
Order Processing & Handling Time
•\tProcessing time: 1–2 business days before dispatch.
Shipping Times & Delivery
•\tDelivery time: 4–10 business days after dispatch (depending on location).
•\tRemote areas: Additional transit time may be required.
Changes & Cancellations
•\tOrder modifications: Once processed, orders cannot be altered.
•\tCancellations: Must be requested within 12 hours of purchase. If the order has already been dispatched, cancellation is no longer possible.
Shipping Partners
•\tWe partner with trusted couriers for reliable and cost-effective delivery.
•\tThe shipping carrier is selected based on order size, weight, and destination.
•\tNote: Our warehouse is not open to the public, and we do not offer pick-up services.

We’re committed to providing a seamless shipping experience. If you have any questions, please don’t hesitate to contact us.


SnappyOne Return Policy

Please contact our Customer Service Team, by clicking on the Contact Seller located within your original order confirmation email, immediately if:
Warranty Claims
• To request a refund or replacement, provide photo/video proof of the fault.
• All returns must be pre-approved—do not ship items back without authorization or send them to the manufacturer.
Damaged Items
• Report damage within 2 business days of delivery.
• Submit clear photos/videos of both the damaged packaging and item.
• Late claims may be rejected per courier policies.
Exchanges & Change of Mind
• We accept Change of Mind returns if the item is in its original packaging up to 14 days. Sealed items with broken/damaged seals cannot be returned for change of mind.
• If an exception is granted:
o A 20% restocking fee applies if the packaging is opened, damaged, or the item is used.
• For eligible returns:
o The customer is responsible for return shipping costs, and original shipping fees may be deducted when a refund is granted
o A 10% fee applies if the item is unused and resealed.
• Learn more about your rights under Australian Consumer Law.
Non-Returnable Items
For hygiene reasons, we do not accept returns on:
• Select health/beauty products
• Bedding
• Headphones (unless faulty)
Parcel Collection
• Couriers may leave a collection card—please pick up within 5 days (ID may be required).
• If uncollected (Return to Sender), delivery fees will be deducted from your refund upon cancellation.
Need Assistance?
• To request a return, please contact us via the contact seller link in your Bunnings order confirmation email.