Free Shipping to Metro areas. Regional areas will have a surcharge
Delivery Times
Thanks to the help of distribution centres Australia wide, with stock available in each state.
We aim to deliver all orders within 4-10 business days Australia wide.
Unexpected delays can occur from time to time. Should there be an extended hold up with your item, our team will assist you.
Delivery Conditions
Flex Fitness Equipment presents a nationwide delivery service.
For residential deliveries, you or your authorised agent must be present to accept deliveries between 9.00am to 5.00pm. You warrant that a person who represents that they are able to take deliveries on your behalf at the nominated delivery address is your authorised agent.
To comply with Occupational Health and Safety laws and regulations, products heavier than 25 kilograms must be unloaded and moved by more than 1 person:
For bulky products, the delivery agent may request assistance to unload the product from the delivery vehicle.
If required, you agree to assist the delivery agent to unload the item from the delivery vehicle.
In the event that there is no one able to assist with unloading the product, an alternative delivery method must be arranged prior to delivery and will incur additional costs.
Safe and clear truck access is required, should there be difficulty with access an alternative delivery method must be arranged prior to delivery and will incur additional costs.
You acknowledge and agree that Flex Fitness Equipment uses a number of delivery agents and they may have varying delivery procedures:
Most couriers will deliver to your door ( they will not deliver inside the house)
Internal delivery (i.e. if the nominated address is located in a block of flats or above ground floor) may incur additional costs. Please confirm with the delivery agent if this is the case.
Occupational Health and Safety laws and regulations may restrict the method of deliveries for products heavier than 25 kilograms at a nominated delivery address located on the second floor or higher of a building. Please confirm with the delivery agent how they propose to complete the delivery.
Re-deliveries will incur a cost of $50 for each delivery attempt. If no one is present at the nominated delivery address to take the delivery, the product will be returned to Flex Fitness Equipment and you may be charged with a 20% restocking fee, along with the applicable delivery charges for returning the product back to us.
If you are not likely to be at the nominated delivery address, please complete an authority to leave the products unattended and return the same to us.
Delivery times are estimates only and Flex Fitness Equipment shall not be liable for late delivery or non-delivery, including any loss, damage or delay occasioned to the customer arising from late or non-delivery.
For safety and efficiency, some items will be delivered with extra packaging such as pallets, crates, cardboard etc. In these instances the receiver is responsible for disposing of these items and packaging.