We at Englaon Television Australia offer a wide range of state of the art Digital LED Smart TVs for Home, Work, Car, Caravan, Boat and RV available in 240v and 12v offering exceptional flexibility and convenience. It's our passion to create a better world full of richer digital experiences. We dedicate our lives to providing you the customers with high-quality service and superior products.

We are a Melbourne Based Company with 20 years in the industry. Our attention to detail and the customers experience is our number one priority. Our customer service experts will go above and behind to make sure you leave Satisfied.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers

Thank you for visiting our Bunnings Online Store, following are the terms and conditions that constitute our Shipping Policy.

We use Australia Post to deliver the item; All our products are carefully packaged in our warehouse to ensure that they’re protected on their journey to you. You can use your tracking number to find more accurate shipping information but this is a guideline:

VIC: 2-4 business days

NSW, SA & TAS: 3-5 business days

QLD & WA: 4-7 business days

NT and remote areas: more than 5 business days

Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email from Australia post once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Some small items would not have a tracking number.

Damaged Goods
If you received your order damaged, please contact the shipment carrier and ENGLAON to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you are not entirely satisfied with your purchase, we're here to help.

How to request a return for defective product -
1. Please contact us with your order number, the item(s) you are returning and details of the problem. Our Customer Service Team will then issue a Return Authorization Number (RA#) with return address. Please feature the RA# prominently on the outer packaging when you send it back to us (please noted that the return label is NOT Pre-Paid Label). Please contact us via the 'Contact Seller' link in your email Order Confirmation.
2. Once the item is received by us, and provided the returned item meets defective items criteria, we will start to repair the units and please consider 5-10 working days is required for this job.

How to request a refund -
1. Requests can only be made within 14 days of the purchase.
2. The postage fee is NOT refundable
3. The item must be returned to us in its original condition, original condition means undamaged, including the outer packaging. Once the item is received by us, and provided the returned item meets defective items criteria, a replacement product or a full refund to you. This will be done within 7 business days of receiving the item.
4. If no problems were found by our inspectors, or customer change of minds, we will charge 10% restocking fees of total product price in this case.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description.
Warranty
12 months Warranty included, extended warranty can be purchased by emailing us prior to payment and we will send you an amended invoice. Please contact us for more warranty details.