For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.
30 Day Money Back Guarantee
Goods where the 30 day money back guarantee applies
We provide a 30 days money back guarantee on our products, if the item is in its original unused and resellable condition, meaning that:
It is in its original packaging, including instruction manuals and all accessories; and
It is unused, unworn, unassembled and in its original condition; and
It is not an item where a return is not permitted (see below).
In the event that these conditions are not met, Ozdingo may refuse to provide a refund for a change of mind return or the wrong item purchased.
Goods where the 30 day money back guarantee does not apply
Ozdingo will not accept the return of items from the following categories under any circumstances:
Cosmetics and Beauty products
Underwear and Swimwear
Bedding and accessories (for example, mattresses, including air mattresses, sleeping bags and pillow protectors, etc., where the seal and/or packaging has been opened)
Food items
Single use items
Spare parts
Sale or factory second items
Gift certificates