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AU Bargain

AU Bargain

We are a 100% Australian owned leading retailer of home improvement and lifestyle products. Our product range is quite diverse, ranging from electronics to home-spoofs, and we always strive to offer competitive prices and exceptional customer service. We pride of ourselves on providing Good Products, Top Service and Lowest Price Delivery!
Bunnings' lowest prices policy and price guarantee do not apply to products sold directly by Bunnings' Trusted Sellers

AU Bargain Shipping Policy

All items are dispatched from our warehouse in Melbourne, Australia.

Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.

We regret that our warehouse is not accessible to the public. As such, we do not offer a pick-up option. We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.

Note- not all products are available in all areas.

Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.

Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.

Some products may be dispatched in more than one carton.

We currently dispatch only to addresses within Australia.

We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.

If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund.

Buyers must agree with the above postage and handling terms before purchase.

Please note that it will be taking longer time to deliver during peak season such as Black Friday, Christmas, Boxing Day and etc. Please allow extra 3-5 business days for delivery during those period. To ensure your purchase deliver on time, please make sure you place the order earlier.

AU Bargain Return Policy

Return Policy

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

Please contact our Customer Service Team immediately by clicking the "Contact Seller" link in your original order confirmation email if:

Your product was damaged during transit.

You wish to make a warranty claim.

You are not satisfied with your purchase.

Important Process for All Returns:
All returns must be initiated through our Customer Service Team. Please do not return items before receiving explicit instructions sent to your registered email. Returns sent without prior authorization may not be identifiable or accepted.

1. Change of Mind Returns
We accept change of mind returns if the item is unused and in its original packaging, within 14 days of you receiving the item.

Please contact us first to obtain a Returns Authorisation and instructions.

The customer is responsible for the cost of return shipping.

The original dispatch fee will be deducted from your refund.

This policy also applies to orders cancelled after the item has already been dispatched from our warehouse.

2. Faulty, Damaged or Warranty Returns

Damaged in Transit: Please report any visible damage or missing parts within 48 hours of delivery.

Faulty Items or Warranty Claims: Please contact us to initiate a claim. All warranty claims must first be approved by our authorised representative.

For approved warranty returns, you may be required to send the item to a service agent at your own cost. We will then repair or replace it within a reasonable time frame.

Warranty covers manufacturing defects under intended use and does not cover wear and tear, consumables, or damage from modifications or misuse.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.